KPI Improvement Coaching - Outline and Benefits
Why we developed this service
Who should use this service?
What is involved?
First, we work together to set up the key drivers in your business. These may be financial (e.g. gross profit margin or average annual customer spend) or non-financial (e.g. customer satisfaction ratings).
Then we teach you how to measure each KPI and track them via a cloud-based performance dashboard. We like to limit the number of KPIs you’re checking to the most important ones (the ones that will make the most powerful difference to your business).
Once you’re confident measuring each key driver accurately, we’ll work with you on a monthly basis to form a tactical plan that includes all of the business processes and behavioural changes needed to improve your results. It’s remarkable how simple changes to your business processes can improve your key drivers. What you measure you can manage.
When should I sign up for this service?
Any time is the right time to start working on your business’s KPIs. It’s easy to make excuses such as ‘I’m too busy working in the business right now to devote any time to working on this stuff’. The reality is, however, that if you give a little time each week to improving your business performance, the time investment will make a big difference to both your business and personal life.